When it’s time to compare insurance quotes because you’re buying a new home or car, or you’re doing a periodic review of your insurance policies, it’s important to look at a number of aspects. First and foremost, you should consider how much an insurance policy costs in terms of monthly premiums and deductibles in regards to the coverage provided. But when you’re buying home and auto insurance, it’s also important to investigate what quality service each insurance carrier provides. And though this might seem like an impossible task if you’re not currently a policy holder with the company you’re looking at, it’s really not that difficult at all.
How to Investigate Quality of Service When You Compare Insurance Quotes
Once you’ve received your free quotes from a reputable insurance comparison website like AgentInsure, go to the websites of the different insurance carriers. Spend some time navigating each website to find out what types of assistance and information it offers. Does it have clear information about different types of policies? Are there informative articles, news updates and blogs? Is there a Frequently Asked Questions page? Is there a secure login option for clients who want to access their accounts online? Are all necessary phone numbers listed, and does the website offer the option of a live chat with a customer service representative? Once you’ve seen the websites, try calling each company’s customer service line to see how quickly and efficiently your call is handled. Last, but not least, go to the Better Business Bureau website and read the consumer reviews for each insurance carrier to find out how other customers rate them.