If you have been faithfully paying your insurance premiums year after year and have never had an accident or filed a claim, you might think that your insurance company is as good as any other insurance company. That may or may not be true. Until you actually need to file a claim and deal with the insurance company, there is little reason to question how good your insurance company really is.
Once you need to file a claim you will find out just why your insurance company matters. The following are some reasons why you should be very selective when choosing the right company for your insurance needs.
Like any business that provides a service, the more accessible they are, the easier it is to contact them when you have a question or a problem. Whether you have a question about your policy or want to talk about increasing your coverage or adding a new policy, having a caring and helpful broker across the desk from you or a friendly voice on the phone makes all the difference in the world.
Handling of Claims
Is there anything worse than filing a claim after having an accident and having to wait three months for your insurance company to issue a check so you can get your car repaired? Everything from how quickly an insurance company handles a claim to how much they award you for the damages to your vehicle indicates just how client-friendly that insurance company might be.
When it comes time to renew a policy, does your insurance company always bump up the premium by a few dollars? Even if you have never filed a claim, many insurers choose to add a little to their bottom line at your expense. Look for an insurance company that rewards loyalty and a good record by either not raising the premium or actually giving you a little discount.