You may be wondering what to do if your car was damaged by towing. Depending on the extent of the damage, and whether you can prove when the damage occurred, you may be able to file a claim with either your insurance company or the towing company directly. You will also need to go check on your deductible and see if filing a claim will actually benefit you or if the damages are less than the deductible.
Before you have your car towed, you need to take pictures or video of the vehicle in-case there is car damage after the towing has occurred. Sometimes the towing company will take their own pictures and document any damage to the vehicle to protect their own liability. Unfortunately, sometimes disasters occur and your car may be damaged. If the towing company acknowledges fault, you should be able to make a claim directly with the company. If they do not want to pay, you will need to file a claim with your insurance provider. This is usually considered part of your collision coverage, but you will need to check your policy to make sure you can file a claim. If you do not have the patience to deal with the towing company, you may be able to file a claim with your insurance company and they will work with the towing company for you.
If you do not know what to do when there is car damage with towing, it is probably best to talk with your insurance carrier. Remember when you are shopping around for auto insurance rates, if you want to be covered for this type of damage, you will need collision insurance. By comparing quotes with several providers, you can find a premium you can afford to pay that will also give you the coverage you need.